nternet speed fluctuation is often caused by varying technical factors such as bandwidth limitations, network congestion, latency issues, and hardware or software inefficiencies. Environmental factors like weather, physical obstructions, or router placement can also impact Wi-Fi stability. Omnipoint and our partners addresses these issues through optimized services, ensuring consistent internet performance.

You service will be live upon installation if installation is required. If you have purchased an Omnipoint LTE plan, your service will be activated upon arrival of your router. Customers can call customer service at 1-844-764-6800 upon receiving your LTE router.

Yes, you can switch to Omnipoint or any of our partner services available in your area. Additional installation or setup fees may apply.

TV, Home Phone and Apps market place services are sold separately by Omnipoint partners.

Call Omnipoint Customer Care at 1-844-764-6800.